Terms & Conditions

Introduction

Welcome to Flexelent (“we,” “us,” or “our”). By using our website www.flexelent.com and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.

1. Product Information & Availability

  • Product Descriptions: We strive to provide accurate and up-to-date information regarding our products. However, we do not guarantee that product descriptions, pricing, or other content on our website are error-free, complete, or current.
  • Availability: Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

2. Pricing & Payment

  • Pricing: All prices are listed in [Currency] and are subject to change without notice. We reserve the right to modify prices at any time.
  • Payment Methods: We accept payments via credit card, PayPal, Amazon Pay, and Google Pay. All transactions are processed securely through our third-party payment processors.
  • Order Acceptance: Once you place an order, you will receive an order confirmation via email. This confirmation does not signify our acceptance of your order; it only indicates that we have received your order. We reserve the right to accept or decline your order at any time.

3. Order Cancellations & Modifications

  • You may cancel your order within 30 days from the moment of ordering. To cancel or modify your order, please contact us at info@flexelent.com.
  • If the order has already been shipped, you may need to follow our return process.

4. Shipping & Delivery

  • Fulfillment: Our orders are fulfilled and shipped by Amazon. Shipping times and fees will vary based on your location and the shipping method chosen at checkout.
  • Shipping Delays: We are not responsible for any shipping delays caused by the shipping carrier, customs clearance processes, or other unforeseen circumstances.

5. Returns & Refunds

  • Returns: You have 30 days from the date of ordering to return your product for a refund. The product must be in its original condition and packaging.
  • Refunds: Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear on your statement.
  • Damaged Items: If you receive a damaged item, please contact us immediately. We will cover the return shipping cost for proven damaged items. For other returns, the customer is responsible for return shipping costs.
  • Exchanges: We do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order.

6. Warranty

  • We offer a 30-day warranty on our products. If your product is defective or becomes faulty within this period, please contact us for a replacement or refund.

7. Limitation of Liability

  • Flexelent is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products. Customers are responsible for using the products as intended and following all safety instructions.

8. Intellectual Property

  • The Flexelent name, logo, and all related product names, design marks, and slogans are trademarks or service marks of Flexelent. You are not permitted to use these marks without our prior written consent.

9. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. We will notify you of any significant changes via email and on the main page of our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of law principles. By using our website and purchasing our products, you agree to submit to the jurisdiction of the courts located in Wyoming for the resolution of any disputes arising out of or related to these terms. However, you may also have additional rights under consumer protection laws in your state or country of residence.

11. Contact Information

  • If you have any questions about these Terms and Conditions, please contact us at:

12. Entire Agreement

  • These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Flexelent concerning your use of our website and services.

Last Updated: 9/15/2024